Terms and Conditions The electronic platforms, comprising the website application and/or website, known as www.radhakrishnana.store and referred to as the "Platform", are owned and operated by Radhakrishna Store. These Terms of Use apply to the access and use of the Platform. By accessing or using the Platform, or utilizing any of the Services provided through the Platform, or clicking "I agree" to these Terms of Use, You are acknowledging and agreeing to abide by all the terms and conditions stated in this Terms of Use (the "Terms/Terms of Use"). The Company reserves the right to change, add, remove, or modify the Platform, the Service, these Terms, Privacy Policy, Refund policy or any content or part thereof, at any time, with or without notice, in its sole discretion. You shall regularly and periodically check these Terms before you make any transaction on the Platform. 1. ABOUT THE PLATFORM The Platform is an online platform that provides services to the Users. The Company reserves the right to change / vary the Services by advising the same to the User in writing and upon such advice, such amended Services shall become effective. 2. CONDITIONS FOR USER PLATFORM ACCOUNT Before using the Platform or Services and creating a User's Platform Account, you must meet certain Eligibility Criteria, including being at least 18 years old and legally competent to form a binding contract in India, having full legal capacity and authority to enter into these Terms. 3. PAYMENT MECHANISM Parties hereby agree and acknowledge that all payments and settlements between the parties shall be made in accordance with the schedule of charges as agreed between both the parties. The User acknowledges that the structure of this schedule of charges fluctuate from time to time due to change in market conditions. 4. SETTLEMENT The payment mechanism for settlement of the fee payable by the User or the Company shall be processed securely. The User shall maintain sufficient balance on Platform Wallet so as to enable each Transaction to be carried out smoothly. 5. FRAUDULENT TRANSACTIONS If the Company is intimated by the bank that a Customer has reported an unauthorized debit/chargeback of the Customer's Payment Instrument, User shall be notified. The User agrees and acknowledges that it is liable to pay fines, penalties and charges imposed by the Banks, Card Payment Networks or any regulatory authority on account of Transactions that are in violation of Applicable Law. 6. COMPANY OBLIGATIONS The Company shall give all the support necessary for the delivery of Services and supply such information as requested by the User for carrying out the User's obligations under this Agreement. The Company shall attend to queries, grievances and disputes emanating from the User or its Customers in relation to the Services. 7. USER OBLIGATIONS AND DUTIES The User shall undertake the activities as set out activities as authorized by the Platform. The User shall ensure that is will not appoint any sub-user or personnel, representatives unless expressly authorized by the Company in writing. The User shall be solely liable for all the acts of the Sub-User(s). 8. USER REPRESENTATION AND WARRANTIES The User represents and warrants that it has had a full and adequate opportunity to read and review the Agreement and has had sufficient time to investigate and evaluate the provision of Services under the Agreement. The User also agrees to observe proper ethics and transparency in all its actions in the course of discharge of duties under the Agreement. 9. DATA SECURITY AND STORAGE The User shall comply with the provisions contained in the Information Technology Act, 2000 and the statutory rules framed there under, from time to time, in so far as the same has application to its operations in accordance with this Agreement, and also with all other Laws, rules and regulations pertaining to data security and management. 10. INTELLECTUAL PROPERTY The Company's services and the Site are owned and operated by the Company. The visual interfaces, graphics, design, compilation, information, computer code, products, software, services, and all other elements of the Company's services provided by the Company are protected by the Applicable Law. 11. GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions, and, subject to the arbitration provision, the exclusive jurisdiction of competent courts in India. If you have any questions regarding these Terms of Use, your rights and obligations arising from them, your use of the Platform and the Service, or any other related matter, please contact us through www.radhakrishnana.store.